We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Simon LI purchased a first car for my daughter from Car City Luton last month, and the experience was a positive one. Despite the car (a Fiat 500) being a less prestigious one than most of the cars on the forecourt I was treated with courtesy and professionalism. There were no attempts to gloss over any issues which needed addressing; all points were attended to within the time promised, a fair price was negotiated without unnecessary haggling tactics, and I was allowed to collect the car in the evening in order to surprise my daughter on the morning of her birthday. She was thrilled, and a subsequent after-sales issue was also dealt with promptly and without fuss. Car City won\'t get rich on my purchase of a 6 year old Fiat, but based on this experience I would buy a more valuable vehicle from them, and am happy to recommend them to others.
MARKThe staff here are great and made me feel very looked after and I felt that they went the extra mile to ensure a great customer experience. Car City will be my first port of call if Im ever looking for another car Thanks guys
TAHMINA FERDOUSGreat customer service. Great Car. The best Car Dealer in Bedfordshire
Singh DGreat car....great Price....great customer service..dealt with all queries and smooth transactions...recommend to anyone !!
Calvin BI had a very pleasent experience when buying a car from Car City Luton. The staff were very helpful, welcoming and friendly. They helped me choose the right car that would suit my needs and situation as I was very confused between a few cars that I had been looking at when arriving at the dealership. I was able to finally make my mind up and drive away with the perfect car. Great people with great cars!
Jillian AI have bought a car home from this dealership about a month ago and i am definitely satisfied. i also appreciate the outstanding service i received from these guys when purchasing the lovely BMW X1. i plan to return in the future when i am ready to buy again and will definitely recommend your dealership to my friends and family. Keep it up guys!
Ashleigh TRecently purchased a car from here and have only good things to say. The staff were very helpful and attentive. I would definately recommend Car City to anyone looking for a new car.
Maureen OCar city luton is a reliable company I recently bought a car from them and I got first class customer service I had to changed my mind and eventually I was given money back guarantee .when I saw their good customer policy I decided to buy another car from them . I enjoyed my car and will be happy to patronize them if need arise in the near future . They are trustworthy company to deal with I recommend Car City luton to everyone . A trial will convience you .
Michael AAfter booking an appointment to view a car, i visited this dealer and i must say i was very pleased with the service. The sales team were very friendly and helped me get a great deal! It's been weeks since my purchase and i'm loving the car. Thanks guys!
Andy SExcellent journey from start to drive away. Friendly, professional and 100% honest and trustworthy. Highly recommended - 5*****. Best in Luton by a clear mile.
Ibrahim MThe car is excellent and the dealership was very lovely thank you very much.
Lesley CGreat no pressure sales technique. No form filling to 'help you find the right car'. I knew what I wanted to see and saw (and bought) it. AA approved dealer which also give you peace of mind.
Armend FWe went to buy a car that we liked, and pleased to say, that appeared very straight forward, honest, no pressure selling and more importantly the car works great so far. Do recommend it.
Syed AI bought my BMW X6 M50D from Car City Luton the other day and I'm loving it. One of the best car buying experiences that I've had. Great customer service. The sales manager helped me a lot. The car was in fantastic condition and couldn't have asked for a better one.
Georgia FBought a Mercedes ML from this dealership 6 months ago, Still loving it. Their aftersale service is just amazing! Never had any problem with the car. But they did the full service and 12 months fresh MOT for free last week. Can't expect a better service after 6 months! They gave me a great finance deal, free driveway insurance, free 1 year breakdown cover and extended 1 year gold warranty. They have some nice nearly new decent cars in stock, and full History check certificate provided on every car. So, buy with confidence and highly recommended. Gave them 5 stars, very well deserved!
Sam CExcellent customer experience, worked effectively to get my finance on the insignia I purchased.
John TExcellent people to Deal with . I exported this car to Ireland and had an issue with the battery and the car city paid for a new one no problem in general good car from a good dealer
Mubin MHighly recommended, very professional and customer focused at all times. Very easy purchase and part exchange process with competitive prices than other dealers. Not also forgetting that they also do finance options on a good rate. My purchase was very quick and easy. Definitely would recommed this dealer to others .
JohnI went to buy a car having seen the car online. It has been 3 months now and the car Still drives amazing with no faults whatsoever. I was given a very good price for the car and I will definitely be recommending this dealer to friends and family!
Birbal KI WAS GIVEN GREAT TREATMENT AND ALL MY QUESTIONS WERE ANSWERED TO MY SATISFACTION Had an excellent experience buying from these guy. Very friendly and honest
Paul TExcellent customer service!
I have got a great deal and loving the car